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Shipping & Returns

Shipping

We can ship to virtually any address in the United States. We prefer not to ship overseas, but will do so upon request.
When you place an order, we will do our best to ship within 72 hours Monday through Saturday. 

Right Now All Shipping is Just $5.00 per Order within the United States, unless otherwise noted as on the Minc and the Tim Holtz Stamping Platform.  If you get charged more than $5.00 on any regular order we will refund the difference to you, but I think I have all the kinks worked out.

International Shipping - Please email us and let us know what you want shipped to what country.  We are happy to do this, but cannot afford to do it at $5.00 per order.  We will send a separate invoice to you with actual shipping cost.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.